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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peggy Paskey

March 22, 2025

5  out of  5
rating by Peggy Paskey
"Diane Burtness you have been so helpful! Thank You for everything! P.E.P."
We responded:
"Peggy, Thank you for the nice comments about Diane! We love her too. So thankful for great customers like you! Mike"
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Richard Casement

March 12, 2025

5  out of  5
rating by Richard Casement
"Mike and his staff have been invaluable in helping me navigate through the problems of life. They did a stellar job of helping me when I had water damage in my house. In addition Sandi Johnson has provided quick and efficient quotes for my changing insurance needs. The Orn staff are all what an insurance company should be"
We responded:
"Thank you Richard! So grateful to serve you for your insurance needs. You have been a great loyal customer for a long time. We appreciate you."
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Dan A.

February 27, 2025

5  out of  5
rating by Dan A.
"Mike is the best. He is prompt, courteous and professional. His team is fantastic to work with. I would recommend Mike Orn Insurance to all my family and friends."
We responded:
"Thank you Dan! I am grateful we have a great team serving our customers for their insurance needs. Your nice comments made my day! You are a good man. Mike"
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Kevin Heihn

February 25, 2025

5  out of  5
rating by Kevin Heihn
"Kayla was very helpful and took the time to talk and help me out. State Farm customer for 43 years. Never will change."
We responded:
"Appreciate the nice comments Kevin! Your loyalty to State Farm is unmatched! So grateful to have you & Sandra as customers! Mike"
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Brennan Sorenson

February 24, 2025

5  out of  5
rating by Brennan Sorenson
"Always helpful in finding ways to save and get the best coverage. Diane has helped me for a few years and is always someone I can count on to get me answers fast."
We responded:
"Hi Brennan! Thank you for the nice comments about Diane! Appreciate you. Hope all is well with you and your family! Mike"
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Chrissy Schendel

February 18, 2025

5  out of  5
rating by Chrissy Schendel
"Kayla did a great job getting us insurance for our house and vehicles."
We responded:
"Chrissy, thank you for the nice comments about Kayla. We are grateful to have her on our team & you & your family as our customer. Thx again! Mike"
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Matthew Park

February 17, 2025

5  out of  5
rating by Matthew Park
"I had a question on my life policy and Kayla was able to help me out right away. It's nice to be able to call and get someone on the phone right away vs going through many prompts only to talk to a virtual assistant. Kayla was great!"
We responded:
"Thank you for the nice comments Matt! We love Kayla too! Appreciate you! Mike Orn "
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Cheri Johnson

February 12, 2025

5  out of  5
rating by Cheri Johnson
"Mike and his assistant are so helpful I would highly recommend them if you need insurance . You're not just a number to them either , when I broke my leg while walking back to my car they did a 3 way call with me and the claims department to make sure all my questions were answered when checking to see if any of my expenses were covered under my auto policy . They didnt just give me the phone number and say give them a call , they actually asked questions that I wouldn't have thought of"
We responded:
"Thank you for the kind words Cheri! I shared with our team & you made our day!! So grateful for your friendship & trust you place in our office to handle your insurance needs. Have a great day! Mike"
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Rich Fiene

February 10, 2025

5  out of  5
rating by Rich Fiene
"I have been working with Mike Orns office for about a year now. The rates with State Farm are fantastic and Kayla's customer service has been excellent!"
We responded:
"Thank you Rich!! Appreciate your friendship & trust with our Agency team! Mike"
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Jessica White

February 5, 2025

5  out of  5
rating by Jessica White
"I have always had the best experience with Mike Orn's office over the years. Recently there was an unexpected change and Kayla was great in explaining it and assisting in getting everything resolved to my satisfaction in a very prompt manner with no hassle whatsoever."
We responded:
"Thank you Jessica! So grateful we are able to handle your insurance needs. We love Kayla too!"
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Richard Moe

January 30, 2025

5  out of  5
rating by Richard Moe
"Extremely helpful and knowledgeable great to work with thank you"
We responded:
"Thx Richard! We appreciate you! Mike"
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Michael Selvius

January 29, 2025

5  out of  5
rating by Michael Selvius
"Excellent service; Kayla answered all of my questions and send me the documents I needed right away."
We responded:
"Thank you Michael! We are grateful to have you as our insurance customer! Mike"
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Jim Kapitzke

December 23, 2024

5  out of  5
rating by Jim Kapitzke
"We've been with Mike's team for several years. Kayla is very knowledgeable and always helpful with offering ways to save. Claims process is efficient and painless."
We responded:
"Thank you for the nice comments Jim! We are grateful for your business & your friendship. Merry Christmas to you, Michelle & Family! Mike"
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Warren Hayes

December 23, 2024

5  out of  5
rating by Warren Hayes
"Kayla was very helpful with the task i was in need of and also double check that i was current with coverages. She also has a great personality even being 2 days before Christmas!"
We responded:
"Thank you for the nice comments Warren! We love Kayla too. Merry Christmas to you, Melissa & Kendall! Mike"
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Matt Jurgensen

December 20, 2024

5  out of  5
rating by Matt Jurgensen
"Mike Orn State Farm family are great to work with! Christine takes care of all my business and work comp needs and does great! I messed up big time, and she fixed it right away. Thank you!"
We responded:
"Thank you Matt! We appreciate your friendship & trust with your insurance needs. Merry Christmas to you & your family!"
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Sam Kibiger

December 18, 2024

5  out of  5
rating by Sam Kibiger
"Had a policy review with Jason today and it went great. The agents here are awesome and have consistently given me great rates and options for coverage. Thanks guys! Edit 12/18: I just spoke to Kayla regarding my policy and she was absolutely wonderful. Very informative and she hooked me up with a better policy for a pretty small amount extra every month. The folks over here deserve the best!"
We responded:
"Thank you Sam! We like Jason too. Thank you for your insurance business! Mike"
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Megan Madson

December 9, 2024

5  out of  5
rating by Megan Madson
"Mike's office is great! I've contacted them phone, email, and using their "contact us" feature and someone has always gotten back to me really quickly. Super friendly & knowledgeable staff!"
We responded:
"Thank you Megan! Appreciate your trust in us to handle your insurance needs & the long friendship we have had with you & your family! Mike"
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Tyler Walter

December 5, 2024

5  out of  5
rating by Tyler Walter
"Our experience with Mike Or has been nothing but wonderful! They are some of the friendliest people I know and they are always willing to help out and answer any questions!"
We responded:
"Thank you Tyler! We are so grateful to be able to assist you with your insurance needs! Have a Merry Christmas. Mike"
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Audra Foth

November 8, 2024

5  out of  5
rating by Audra Foth
"Tyler is Awesome! He made our transfer to State Farm from our previous insurance company that we had for 15 years so easy. He explained everything to me and answered all my questions. Plus saved us a lot of money. I highly recommend Tyler and the whole team at this office!!"
We responded:
"Thank you Audra! We love Tyler too! So grateful he was able to help you with your insurance needs. Mike"
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Steven Murray

October 25, 2024

5  out of  5
rating by Steven Murray
"Always extremely helpful!"
We responded:
"Thank you Steve!!! Appreciate your long time loyalty with State Farm. You are a great customer & friend to our office. Mike"
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Heidi Schnagl

October 22, 2024

5  out of  5
rating by Heidi Schnagl
"Mike Orn’s office has continually provided excellent service and are extremely helpful with any insurance needs I have had. I highly recommend them!"
We responded:
"Thank you for the nice comments Heidi. So grateful we are able to serve your insurance needs. Thank you again! Mike"
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Chad Brenny

October 21, 2024

5  out of  5
rating by Chad Brenny
"Prompt Response, and will take the time to look at all the options to find the best option to fit your needs."
We responded:
"Thank you for the nice review Chad! We appreciate the opportunity to assist you with your insurance needs! Mike Orn"
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krista brevig

October 9, 2024

5  out of  5
rating by krista brevig
"I’ve been working with Mike and Christine for 20 years now. They are both so sweet and helpful and prompt."
We responded:
"Thank you for the kind words Krista! You are the best! Christine & I were just talking today about how nice you are. Thx again! Mike"
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Eric J

October 8, 2024

5  out of  5
rating by Eric J
"Thank you Debbie for always being so helpful with our insurance needs. The team in Andover is fabulous- we’ve consistently had great people to help us!"
We responded:
"Thank you for the nice comments Eric! We appreciate your kindness & so grateful for the opportunity to serve your insurance needs. Mike Orn"
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R R

September 26, 2024

5  out of  5
rating by R R
"If you are on the fence about signing up with Mike Orn State Farm, please just stop thinking and do it already! I rarely write reviews but this team is consistently amazing. I typically work with Diane, but this really applies to the entire staff. I have been doing business with them for almost 10 years and I have not had one single interaction that wasn't wonderful. Diane is ALWAYS helpful, efficient and friendly. I can't believe how quickly and easily she gets things done. Any time I need to add or change a policy it's just one quick email or two and it's done. Honestly, how many people can say they are happy and relaxed when they get to send an email to their insurance agent?! Thank you all, I really appreciate it!"
We responded:
"Thank you for the wonderful comments Rahe! That is one of the longest & NICEST reviews we have ever received! We appreciate you putting your trust in our office for your insurance needs. You made Diane’s day & our entire teams day! Mike Orn "